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Online pediatrician visits: how they work, what they can treat, and when your child needs to be seen in person

Your child wakes up with a rash, a cough, or pink eye — and it's 7 PM. Here's how an online visit with a board-certified pediatrician works, what it can treat, and when your child needs hands-on care instead.

Quick answer

An online pediatric visit is a full pediatric visit by video: you book online in about a minute, meet face-to-face with Dr. Bochare, and leave with treatment advice, prescriptions sent to your pharmacy when appropriate, and school and work notes handled. One flat fee — $125. Follow-up visits within a week of the original visit are included in the initial consult fee.

How an online visit works

  1. Book online in about a minute. Pick a time at 210pediatrics.com — no app to download, no insurance card to dig out.
  2. Meet by video. You'll talk face-to-face with the pediatrician, who will ask about symptoms, look at what can be seen on camera (a rash, a throat, how your child is breathing and acting), and review any history you share.
  3. Leave with everything handled. Treatment advice, clear instructions on what to watch for, prescriptions sent to your pharmacy when one is appropriate, and the paperwork done — school and daycare notes for your child, work notes for you. Your visit records are available online through CarePatron, and the whole process is HIPAA-compliant end to end.

One flat fee: $125 per visit, self-pay, no surprise bills. And if the same problem needs a second look, follow-up visits within a week of the original visit are included in the initial consult fee.

What an online pediatrician can treat

Many everyday childhood problems can be handled well by video, including:

  • Colds, coughs, and flu-like symptoms
  • Fevers — with guidance on what's safe to watch at home
  • Rashes, eczema, and skin infections
  • Pink eye (conjunctivitis)
  • Allergies and hay fever
  • Sinus infections and sinus pain
  • Sore throats — evaluated on video; strep needs a throat test to confirm, and we'll tell you the right next step
  • Stomach bugs, mild vomiting and diarrhea
  • Constipation
  • Ear pain — swimmer's ear and eustachian tube problems can be treated by video; a middle ear infection can't be confirmed without an otoscope, so those need an in-person visit
  • Insect bites and stings
  • Headaches
  • Questions about medications, dosing, and refills

What online visits can't do — honestly

A video visit has real limits, and a good pediatrician will tell you when your child needs hands-on care instead. Go in person — urgent care or the emergency department — for:

  • Trouble breathing, blue lips, or a child who is unusually drowsy or hard to wake
  • Signs of dehydration (no tears, dry mouth, very little urine)
  • A fever in a baby under 3 months old
  • Urinary symptoms in children — a urine test is needed before antibiotics, so these go to in-person testing
  • Vomiting blood or coffee-ground material, or projectile vomiting in a baby under 3 months
  • Injuries that may need stitches, X-rays, or a hands-on exam
  • Severe pain, a stiff neck, or a rash that doesn't fade when pressed

If a video visit shows your child needs in-person care, you'll be told plainly and promptly — that's part of the visit's value.

Why families choose a virtual visit

  • No waiting room. Your child stays home, comfortable, and away from other sick kids.
  • Evening and weekend hours. We're open until 9 PM, seven days a week — the hours when kids actually get sick.
  • One flat price. $125, known before you book. No copay math, no insurance runaround.
  • The same doctor. You see Dr. Bochare — not a rotating call-center clinician.

Book a visit

If your child is sick today, you can book a same-day video visit at 210pediatrics.com or call or text (210) 946-1989. We're open 7 AM–9 PM, every day, for families in Texas and Florida.

Urgent warning signs

Seek emergency care now for serious warning signs

Call 911 or go to the nearest emergency department for:

  • Trouble breathing, blue or gray lips, or a child who is unusually drowsy or hard to wake
  • Signs of dehydration — no tears when crying, a very dry mouth, or very little urine
  • A fever in a baby younger than 3 months old
  • Severe pain, a stiff neck, or a rash that doesn't fade when pressed
  • A seizure, chest pain, or an allergic reaction with trouble breathing or swallowing
  • A severe headache, or neurological symptoms such as weakness, confusion, or trouble speaking
  • A mental-health emergency — a child who may harm themselves: call or text 988 or call 911

Sources reviewed

This general educational page was prepared using the sources below. It does not replace an individualized medical assessment.